As the digital age powers full-steam ahead the days of bulky allergen-folders and ExCel spreadsheets are numbered. With business owners busy and customers expecting accurate menu and allergen information at their fingertips; creating a seamless restaurant experience means working with an industry leading menu-management software. But how do you know which one to pick?
- Will it increase your footfall and revenue?
A good menu-management software will not only organise your back-of-house but also bring you more customers and increase your profitability. Check to see how the software communicates with diners, does it have a consumer-facing app or offer free advertising? Your kitchen staff aren’t the only people who like to see clear and informative menu information, your diners do too.
- Customer experience
At the heart of every restaurant, aside from the food, are their customers and with 85% of people checking the menu of restaurants and bars online before choosing where to eat it’s important to provide them with a smooth and informative user experience before they’ve walked through the door. Once in your establishment, the user journey continues and a single software designed to encompass the whole user-journey will ensure that your customers' experience is seamless and professional should any questions regarding the menu arise.
- Is it mobile?
A system on the cloud allows you to update menus from anywhere at any time. With a cloud-based menu management system, you experience the freedom to edit, update and publish your menu information from anywhere with internet access, whilst receiving real-time updates. Have more than one establishment? With a cloud-based system, every menu across multiple sites can be updated instantly.
- Will it keep you compliant?
Since the introduction of the 2014 allergy legislation food providers are now required by law to provide and display allergen information. Does your menu management software track the 14 main food allergens? Does it deliver this information to your diners in an effective and digital way? By providing in-depth allergen information directly to your diners fingertips there’s no need for the front-of-house to interrupt the busy kitchen. Additionally, does your system allow for the recording of HACCP? Digitising your kitchen compliance and keeping a digital audit trail allows EHO inspectors quick and simple access to your processes, no more digging out the folders.
- Who will help you if you get stuck?
"It’s not a faith in technology, it’s a faith in people" - Steve Jobs
Behind every good menu-management software is a team of people devoted to giving you the resources to get you up and running as quickly and efficiently as possible. Are they easily contactable? Do they have a live chat and quick response time? The fast pace of the food industry demands issues to be resolved as quickly as possible. You can find out more about what Kafoodle can do for you here or by contacting us directly at: info@kafoodle.com or on 02033710450We'd love to hear from you!
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